Frequently Asked Questions

I believe in fair, transparent pricing that reflects over 30 years of professional expertise. To help you keep your instrument in top shape, I offer a loyalty discount: all returning customers receive 10% off their service, provided the follow-up appointment is scheduled within one year.

My first step is always a comprehensive assessment. For pianos neglected for 10-20 years, a simple tuning is often not enough. My process includes: • Deep Cleaning: Removing decades of dust. • Action Regulation: Fixing sluggish mechanisms. • Pitch Raising: Restoring the standard A440 pitch. Once stabilized, annual service becomes much simpler and cheaper.

My journey began at age 10. I graduated from Music College with a degree in Music Theory. As a musician and composer, I don't just tune strings—I listen to the piano as an artist. My 30+ years of technical experience allow me to ensure your instrument doesn't just play notes, but truly sings.

I was inspired by my mentor, Andrey Makarin, a legendary technician and professor. Watching his precise, respectful approach made me realize that a great technician must understand the piano both as a machine and as a musical soul.

The resurrection of a 100-year-old Steinway & Sons upright. It had severe moth damage and the pitch had dropped by 1.5 tones. After several days of labor, it didn't just play—it sang with a majestic, noble tone that gave me goosebumps.

Hire a technician who is, first and foremost, a trained pianist. A professional player understands the relationship between touch, key weight, and sound color. They don't just tune to a machine; they prepare the instrument for a musician.

Please have this info ready: • When was the last service? (2 years? 20 years?) • History: Was it recently moved or stored in a garage? • Mechanical issues: Any sticking keys or clicking noises? • Your goal: Is it for a beginner or a professional studio?

A piano is a marvel of engineering. Each of its 230+ strings is under massive tension—roughly 165 lbs (75 kg) per square millimeter. The total combined pull on the heavy cast-iron plate can exceed 20 tons. Because of this extreme force, every string is constantly trying to turn its tuning pin counter-clockwise. Over time, whether the piano is played or not, the tension inevitably slips, and the overall pitch of the instrument drops. If a piano hasn't been serviced for a long time, a Pitch Raise is required before fine tuning because: • Structural Stability: Bringing the strings up to standard pitch (A440) significantly increases the total pressure on the soundboard and the cast-iron frame. • The "Settling" Effect: As I tune the last strings, the added tension causes the first ones I tuned to go flat again as the wooden structure of the piano slightly compresses. • The Result: Without a preliminary pitch raise, a fine tuning would be useless—it would "sink" by the time I finished the job. A Pitch Raise "pre-loads" the tension, allowing the final tuning to be stable, precise, and long-lasting.

If you haven't had your piano professionally cleaned internally, you are playing on more than just ivory and wood. Over the years, the inside of a piano becomes a silent reservoir for organic debris that you can't see from the outside. The Invisible "Bio-Cocktail" This internal buildup is a microscopic mixture of two main ingredients: • Sheep's Wool Felt: Every time a hammer strikes a string, it sheds microscopic particles of compressed wool. 🐑 • Human Skin Cells: Every time you play, you shed thousands of dead skin cells that sift between the keys and settle deep into the instrument's action. 🖐️💀 A Hidden Health Risk This mixture of organic wool and "human dust" creates the perfect, nutrient-rich environment for dust mites. While you might not feel an immediate reaction, these microscopic organisms produce allergens that accumulate for years. The danger is often subtle and unnoticeable at first. This low-level, chronic exposure can lead to persistent, "invisible" allergies. The Professional Solution 🌬️✨ A professional internal cleaning is the only way to safely extract these deep-seated biological deposits. Standard household cleaning tools cannot reach the keybed or the action without risking permanent damage to the piano's thousands of fragile, interconnected parts. By removing years of accumulated wool, skin cells, and microscopic allergens, you aren't just maintaining an instrument—you are restoring the air quality of your home. 🎹 Don't wait for symptoms to appear. Give your piano the deep detox it deserves.